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Claim Guidelines - Motor
 

 

Third-Party Liability Comprehensive Insurance

Required Documents for a Third-Party Claim:

•    Third-party claim form (attached)
•    Accident report and sketch
•    Third-party Istimarah copy
•    Copy of third- party ID
•    IBAN copy
•    Pictures of third-party damage vehicle
•    Three quotations for labour and one quotation for S/parts or Shaik Al Maradh quotation.

Note: In case of NAJM, the required documents only points (1,5,7)

Required Documents for a Comprehensive Claim:

•    Completed claim form. (Attached)
•    Accident report and sketch of the accident.
•    Repair permission
•   Copy of valid driver's licence
•   Copy of registration book
•   Photos for accident
•   Three quotations for labour and one for S/parts or Shaik Al Maradh quotation. (if there is a share responsibility)

Note:

 •    In case of NAJM, the required documents only points (1,3)

•    In case of theft accident, police report is required in addition to the upper required documents.
Channel for submitting Motor Claims:

•   Riyadh Claim Centre           -    Email       :    Riyadh_Motor_Claims@atmc.com.sa

•   Jeddah Claim Centre         -     Email       :   Jeddah_Motor_Claims@atmc.com.sa

•   Al Khobar Claim Centre    -     Email       :   Khobar_Motor_Claims@atmc.com.sa

•   Najm-Claims Receiving Solution (CRS)
Claims Check Up:

•    SMS message will be sent
•   Customer services toll free: 920008424 

•    Visit our claims Centre
•    Visit Najm-CRS
Claim supporting documents

•   Motor claim Form - Comprehensive: Click Here
 •   Motor Claim Form - Third Party: Click Here
 •   Insurance Consumer Protection Principles : Click Here