Claim Non Motor - customer

Claim Guidelines - Non-motor
ATMC Non-motor Claim Team -Contact Detail
All Branches | Monitoring |
Claim Team • Phone: 920008424 |
Sheikh Muhammad Nawaz Non-motor Claims Manager |
CLAIMS PROCESS FLOW
CLAIMS PROCESS FLOW |
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Required Documents
- 1) Original policy or certificate of insurance duly endorsed
2) Commercial invoice in original or printed copy thereof
3) Packing list
4) Original or printed copy of airway bill, bill of lading, consignment note or other contract of carriage document
5) Original certificate of loss or damage from the carriers
6) Short landing certificate
7) Master’s protest if loss is caused by casualty at sea
8) Certificate of loss issued by carrier or port authorities regarding the loss
9) Survey report or other documentary evidence of the loss
10) Copy of claim lodged against carrier and the copies of all correspondence exchanged with them
11) Letter of subrogation duly stamped
12) Claim bill
13) Photographs are a must
General average claims will be in addition to the above;
- 1) Letter from average adjuster requiring G.A. deposit
2) Bank guarantee
3) Counter guarantee from insured
4) Power of attorney
The company may request further documentation to substantiate the claim.
- 1) Copy of the insurance policy
2) Survey report with photograph
3) Claim form duly completed by the Insured
4) Police report
5) Final investigation report by police for burglary claims
6) Civil defense report in case of Fire, flood, and so forth
7) Forensic report for short circuit, and so forth
8) Proof of salvage sale proceeds in which the same is sold or to be sold by the surveyor, insurer, or insured
9) Subrogation form/letter when negligence of TP is involved and has caused loss or damage
The company may request further documentation to substantiate the claim.
Cash in transit or cash in safe & fidelity guarantee
- 1) Copy of the insurance policy
2) Claim form duly completed by the insured
3) Loss adjuster report, if appointed
4) Police report (first information report)
5) Surveyor investigation report (internal/external)
6) Copy of the final investigation report issued by the police authorities
7) Letter of undertaking or subrogation form obtained from the insured
8) Accounting records and all relevant documents to substantiate the loss
The company may request further documentation to substantiate the claim.
- 1) Copy of the insurance policy
2) Claim form duly completed by the Insured
3) Police report
4) Fire brigade report
5) Forensic report, if any
6) Repair estimates (labor & parts )
The company may request further documentation to substantiate the claim.
- Copy of the insurance policy
- Claim form duly completed by the insured
- All notices, correspondences, and so fort, served by TP on the insured
- Loss adjuster report with photographs, if appointed
- Police report (first information report)
- Civil defense report in case liability arising from fire
- Forensic report, if any
- Meteorological report, if applicable
- Court judgment and all claim papers and, correspondence exchanged between the Insured and TP
- Subrogation form or letter when negligence of TP is involved and has caused loss or damage
The company may request further documentation to substantiate the claim.
- Copy of the insurance policy
- Claim form duly completed by the insured
- Medical certificate
- Medical examiner's report
- Other relevant documents, such as X-rays, diagnostics reports, prescription along with Bills and cash memos
- Leave certificate
- Salary certificate – where indemnity is based on salary
- In case of death, death certificate and post mortem report (if available)
- Court degree where the case is referred to court of law
- Police report
- All other claim substantiating documents
The company may request further documentation to substante the claim.
- Copy of the insurance policy
- Survey report with photograph
- Claim form duly completed by the insured
- Police report
- Final investigation report by police (for burglary claims)
- Civil defense report
- Forensic report for short circuits, etc.
- Detailed claim bill supported by the insured with necessary vouchers
- Proof of salvage sale proceeds when the same is sold or to be sold by the surveyor, insurer or insured
- Subrogation form or letter – where negligence of TP is involved and has caused loss or damage
The company may request further documentation to substantiate the claim.
Alinma Tokio Marin
The consumption rate is the decrease percentage in vehicle value or spare parts due to constant use.