Claim Non Motor - customer

 A claimant under a cargo policy must produce documentary evidence to substantiate his or her claim and to prove not only that the loss or damage has occurred but also that such loss has arisen directly from an insured peril. The documents required or damage or shortage claims arising from ocean- air, or inland- transit risks are under the common documents for the above claims.

• 1)    Original policy or certificate of insurance duly endorsed
  2)    Commercial invoice in original or printed copy thereof
  3)    Packing list
  4)    Original or printed copy of airway bill, bill of lading, consignment note or other contract of carriage document
  5)    Original certificate of loss or damage from the carriers
  6)    Short landing certificate
  7)    Master’s protest if loss is caused by casualty at sea
  8)    Certificate of loss issued by carrier or port authorities regarding the loss
  9)    Survey report or other documentary evidence of the loss
  10)    Copy of claim lodged against carrier and the copies of all correspondence exchanged with them 
  11)    Letter of subrogation duly stamped
  12)    Claim bill 
  13)    Photographs are a must

General average claims will be in addition to the above; 

• 1)    Letter from average adjuster requiring G.A. deposit
  2)    Bank guarantee
  3)    Counter guarantee from insured
  4)    Power of attorney

The company may request further documentation to substantiate the claim.

 

 

• 1)    Copy of the insurance policy
  2)    Survey report with photograph
  3)    Claim form duly completed by the Insured
  4)    Police report
  5)    Final investigation report by police for burglary claims
  6)    Civil defense report in case of Fire, flood, and so forth
  7)    Forensic report for short circuit, and so forth
  8)    Proof of salvage sale proceeds in which the same is sold or to be sold by the surveyor, insurer, or insured
  9)    Subrogation form/letter when negligence of TP is involved and has caused loss or damage

The company may request further documentation to substantiate the claim.

Cash in transit or cash in safe & fidelity guarantee

• 1)    Copy of the insurance policy
  2)    Claim form duly completed by the insured
  3)    Loss adjuster report, if appointed
  4)    Police report (first information report)
  5)    Surveyor investigation report (internal/external)
  6)    Copy of the final investigation report issued by the police authorities
  7)    Letter of undertaking or subrogation form obtained from the insured
  8)    Accounting records and all relevant documents to substantiate the loss

The company may request further documentation to substantiate the claim.

 

• 1)    Copy of the insurance policy
  2)    Claim form duly completed by the Insured
  3)    Police report
  4)    Fire brigade report
  5)    Forensic report, if any
  6)    Repair estimates (labor & parts )

The company may request further documentation to substantiate the claim.

 

 

1. Copy of the insurance policy
2. Claim form duly completed by the insured
3. All notices, correspondences, and so fort, served by TP on the insured
4. Loss adjuster report with photographs, if appointed
5. Police report (first information report)
6. Civil defense report in case liability arising from fire
7. Forensic report, if any
8. Meteorological report, if applicable
9. Court judgment and all claim papers and, correspondence exchanged between the Insured and TP
10. Subrogation form or letter when negligence of TP is involved and has caused loss or damage

The company may request further documentation to substantiate the claim.

1. Copy of the insurance policy
2. Claim form duly completed by the insured
3. Medical certificate
4. Medical examiner's report
5. Other relevant documents, such as X-rays, diagnostics reports, prescription along with Bills and cash memos
6. Leave certificate
7. Salary certificate – where indemnity is based on salary
8. In case of death, death certificate and post mortem report (if available)
9. Court degree where the case is referred to court of law
10. Police report
11. All other claim substantiating documents

The company may request further documentation to substante the claim.

1. Copy of the insurance policy
2. Survey report with photograph
3. Claim form duly completed by the insured
4. Police report
5. Final investigation report by police (for burglary claims)
6. Civil defense report
7. Forensic report for short circuits, etc.
8. Detailed claim bill supported by the insured with necessary vouchers
9. Proof of salvage sale proceeds when the same is sold or to be sold by the surveyor, insurer or insured
10. Subrogation form or letter – where negligence of TP is involved and has caused loss or damage

The company may request further documentation to substantiate the claim.

Alinma Tokio Marin 

The consumption rate is the decrease percentage in vehicle value or spare parts due to constant use.